Smart Road System for Control Room Operators
From Traffic Monitoring to Smart Incidents and Traffic Management (using simulated data).
Field Research. Regional Control Centre, UK Midlands, November 2018. Findings & Recommendations: One-screen strategy for insertion (two-screen app is not realistic). Operators work in a firefighting mode and solve now the most recent incident (not interested in overview data). Their focus is to manage the incidents happening currently on the road.